We are not responsible for any custom duty or import tax 1.Items will be sent out within 7 days business days after the payment confirmed .We will provide you tracking numbers immediately upon the shipment. 2.Items are only sent to buyer's addressee registered on Alibaba. 3.Please check the parcel on its arrival in front of the courier. If you find the parcel is damaged or the item is broken, please refuse to sign the parcel and contact us immediately. We also need your proof from the shipping company for that the parcel is damaged on its arrival and then we could file a claim against the shipping company for compensation, otherwise, we don't accept any claims for compensation from the BUYER.
Feedback 1. If you are satisfied with the goods received, please kindly help to leave POSITIVE FEEDBACK with an overall Detailed Selling Rating (DSR) of 5. And we will do the same for you. 2. We care about our valuable customers, and will endeavor to solve any unexpected problems. 3. If you are not satisfied with your purchase in any way, please give us the opportunity to resolve any problem before leaving any negative feedback. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. 4.Please DON'T open the dispute before you contact us, communicate with us is a better way to solve it soon. If unfortunately you opened dispute, we may need to wait at least 30-60 working days for Aliexpress to solve the issue.
